Shipping & Delivery
FREE SHIPPING WITHIN AUSTRALIA
We hate being hit with hidden costs at checkout too, that’s why we provide free shipping via regular post from our Australian warehouses. Occasionally exceptions may occur for remote areas (especially in NT and WA), please contact us to find out if this might affect you.
We have warehouse locations across Australia so do our best to ship from the facility nearest to you. (Depending on local stock availability).
Shipping time varies by location. These are our estimates for Australian capitals via regular post:
Melbourne Metro 3-7 Days
Sydney Metro 3-6 Days
Brisbane Metro 3-6 Days
Adelaide Metro 3-7 Days
Perth Metro 5-18 Days
Canberra, ACT 3-6 Days
Darwin Metro 5-20 Days
Hobart Metro 4-7 Days
Tip: For faster delivery, choose Express Post option at checkout.
*These estimates do not include our 1-3 day processing time.
Occasionally, manufacturers will limit the amount of a product available. If this happens, we will mark the product’s availability as “Backorder” and process orders in the order in which they were received.
Payment for the backordered item will be processed at the time of your order.
Orders containing both backorder and in-stock products will be separated so that in-stock products can be shipped immediately.
Your backorder item will ship when it becomes available.
Please contact us if you would like an estimated delivery date on a particular Backorder item.
TRACKING YOUR DELIVERY
Once your items have shipped out you will get an email notification and a tracking number attached to it. This tracking number will be linked to the carrier tracking website and if you click on it, it will allow you to track the status of your order. In some cases, tracking updates could take 24-48 hours to update accurately. Alternatively, you can always contact the courier directly and quote your tracking number and they will be able to give you more accurate tracking information.
If you have any other questions, please contact us and we will do our best to help you. ✨
Please contact us to enquire about shipping to your country.
We are not responsible for any international customs fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get customs fees when they arrive to your country.